PRIVACY POLICY
Effective Date: [Insert Date]
At The Village Dog, we’re
committed to protecting your privacy. This Privacy Policy explains how we
collect, use, and protect your information when you visit our website, make a
purchase, or engage with our services.
1. What Information We Collect
When you visit our store, we may
collect the following:
- Personal Information:
Name, email address, phone number, shipping address, billing address, and
payment details. - Device Information:
IP address, browser type, time zone, cookies, and pages visited. - Order Details:
Items purchased, payment method, and order history. - Marketing Preferences:
If you opt into our email list or promotions.
2. How We Use Your Information
We use your information to:
- Fulfill your orders and provide customer support
- Send shipping updates and confirmations
- Process payments securely
- Personalize your shopping experience
- Send promotions, newsletters, and updates (only if you
opt in) - Improve our website and marketing efforts
We do not sell or rent your
personal data. Ever.
3. Sharing Your Information
We only share your data with trusted
third-party services that help us run our business. These include:
- Shopify
(our e-commerce platform) - Payment gateways
(e.g., PayPal, Stripe) - Shipping providers
- Email marketing platforms (e.g., Klaviyo, Mailchimp)
All third parties are contractually
required to safeguard your data.
4. Cookies
Cookies help us enhance your
browsing experience. We use cookies to:
- Remember your cart
- Track site performance
- Deliver relevant ads
You can control cookies in your
browser settings or disable them completely, though some features may not work
properly.
5. Your Rights
Depending on your location, you may
have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
To make any of these requests,
please contact us at [your email address].
6. Data Retention
We retain your information only as
long as necessary to fulfill the purposes outlined above, unless a longer
retention period is required by law.
7. Security
We take data security seriously.
Your information is stored using encryption, secure servers, and access
controls. While no system is 100% foolproof, we work hard to keep your data
safe.
8. Children’s Privacy
We do not knowingly collect
information from children under 13. If we become aware of such data, we will
delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy
from time to time. Any changes will be posted here, with an updated effective
date.
10. Contact Us
Have questions about your privacy?
We’re happy to help.
Call us on (905) 251-0047