Shipping policy

Raw and frozen food: delivered by us within 20 km of our Ajax store, with the fee calculated at checkout from your address ($5 up to 5 km, $10 for 5 to 10 km, $15 for 10 to 15 km, $20 for 15 to 20 km). Delivered within 2 to 5 days of ordering. Outside our delivery area, choose free in-store pickup.

Treats, toys, grooming and accessories: shipped across Canada by Canada Post. Free shipping on orders over $99; $15 flat rate on all other orders. Most orders arrive within 3 to 9 business days. We do not currently ship outside Canada.

In-store pickup is always free at 34B Church Street S, Ajax. We will email you when your order is ready, usually the same or next business day. Full details at thevillagedog.ca/pages/shipping-returns.